Recreation Program Manager

Volo
Baltimore, MD Full Time
POSTED ON 2/3/2024 CLOSED ON 2/3/2024

What are the responsibilities and job description for the Recreation Program Manager position at Volo?

Company Description


SALARY RANGE = $68,000 - $78,000 per year

More than 350,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports and social activities. Whether it's a performance sport like soccer or a social activity like cornhole, Volo provides something real-real interaction, real activity, real fun, and real impact.

Volo is a movement—for people and by people who want to connect more meaningfully to each other.

More Than a Job

  • Annual company events such as Summit Retreat & Volo Games Field Day

  • Healthcare and 401k benefits available

  • Free sports leagues & events

Proof We Are Awesome

  • Ranked Among Inc-5000 Fastest Growing Companies

  • Serving more than 45,000 kids in free youth programs

  • Over 350,000 Adult Participants Nationwide

  • 8 City Markets & Counting...

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.


Job Description


Job Description

When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all-hands-on-deck, not afraid to roll up their sleeves, kind of attitude.

If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process-keep scrolling!

All Sports Products

  • Responsible for overall product quality control
  • Be accountable for quality across all youth and adult products
  • Curate appropriate league experience to match league needs
  • Manage the development and presentation of staff and volunteer training
  • Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
  • Spearhead league audits & evaluations
  • Develop relationships with current and future league & bar venues
  • Track the needs of each site including improvements
  • Sport team merging & scheduling

Part-Time Staff Management

  • Manage all part-time staff, including Sports Commissioners
  • Identify opportunities to develop skill sets with individual team members
    • Meet regularly to coach and teach all part-time staff
    • Actively pinpoint stretch assignments to provide real-time opportunities for learning
    • Foster an environment of praise, and constructive feedback for improvement
  • Act as escalation contact for part-time staff members
  • Handle new team member screening & onboarding
  • Recruit, hire, schedule and evaluate excellent part-time talent to run our leagues and events
  • Lead initiatives for engagement and support- including pre-season training, mid-season check-ins, and end of season celebrations
  • Provide staff & volunteer feedback, review & analysis
  • Responsible for a strong and exciting office culture

Customer Service

  • Resolve any emerging problems that our customers might face with accuracy and efficiency
  • Anticipate and provide proactive solutions to prevent problems from arising in the future
  • Act as escalation point for player, parent, partner, and volunteer inquiries

Public & Private Relationship Management

  • Develop relationships with current and future league venues
  • Track the needs of each site including improvements
  • Obtain permits for current and new locations
  • Facilitate partnerships with community organizations, sponsor bars, neighborhoods, and potential funders

Fundraising & Development

  • Support youth program funding opportunities
  • Execute fundraising activities with the support of league hosts
  • Expand Kids Foundation activations leveraging part-time staff

Qualifications


Qualifications

MUST-HAVES

  • Minimum of 4-8 years of professional experience
  • Ability to work nights and weekends
  • Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
  • Excellent written and verbal communication skills
  • Dynamic personality interested in working in, and contributing to, a fun and active sporting environment

“WOW” US WITH ...

  • Experience in sport or event management and/or business development capacity
  • Proven ability to manage a team

Additional Information


All your information will be kept confidential according to EEO guidelines.

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.

Volo partners with TeamWork Online, connecting people to sports jobs, careers, and internships for more than 30 years. Visit our page here to learn more.

Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume here and we'll contact you when there's a match!

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