Sales Account Manager

Overview

Our client, a leading private transportations services company, is seeking experienced and motivated Sales Account Managers to join their team!

Responsibilities

• Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory
• Provide reports on the sales activities for a given period of time
• Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships
• Interface with the customer to understand the customer's overall objectives and requirements
• Contact customers on a regular basis to maintain account relationship
• Advise customer of Estes' new product and service offerings and obtain feedback on service products
• Share details with customers on additional offerings to provide value added service
• Expedite the resolution of customer concerns
• Prepare and conduct service presentations to the customer
• Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs
• Promote world-class customer care throughout the terminal
• Meet and exceed predetermined sales goals and objectives and reports on progress weekly

Qualifications:

• Bachelor's Degree or any combination of education and experience which would provide an equivalent background; Master’s Degree a plus
• Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus
• Ability to manage multiple accounts and priorities required
• Strong verbal, written and listening communication skills required
• Strong work ethic, organization and problem skills required
• Strong Microsoft Office skills required
• A valid driver’s license require
• Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required
• Prior CRM experience preferred; SalesForce CRM experience highly preferred
• Ability to work all shifts and in all areas relative to the needs of the terminal as business needs dictate
• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job