Guest Relations Coordinator $20/hr + Training Pay

VSE Pacific Inc
MVO WVC Westin Kaanapali Ocean Resort, Full Time
POSTED ON 4/17/2023 CLOSED ON 5/28/2023

What are the responsibilities and job description for the Guest Relations Coordinator $20/hr + Training Pay position at VSE Pacific Inc?

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. $20.00/hr commission up to $300/week additional training pay* for the first 10 weeks only * Additional terms and conditions and exclusions apply. Please contact Talent Acquisition Manager, Kristal McLaren at kristal.mclaren@vacationclub.com for additional details. Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. What's in it for you? Hotel and resort discounts Immediate eligibility for 401(k) with up to 6% discretionary company match Growth and development opportunities Positive work environment What will you do? Conduct pre-arrival calls to guests coming on a promotional package. Engage with guests and provide elevated customer service by phone. Effectively communicate the benefits of the guest's vacation package and confirm details. Provide the highest level of service to suggest local attractions and restaurant recommendations . Provide effective problem resolution techniques if applicable . What are the requirements? Enjoy talking with guests by phone Excellent written and verbal communication skills Local area knowledge Computer skills Flexible schedule, including the ability to work weekends and holidays #LI-GG1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Live Your Life to the Fullest Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. A Global Vacation Leader 660,000 OWNER & MEMBER FAMILIES 100 VACATION OWNERSHIP PROPERTIES 7 DISTINCTIVE VACATION OWNERSHIP BRANDS 2,000,000 EXCHANGE NETWORK MEMBERS 3,200 EXCHANGE NETWORK PROPERTIES 80 EXCHANGE NETWORK COUNTRIES AROUND THE GLOBE 20,000 ASSOCIATES WORLDWIDE 90% ASSOCIATE & CUSTOMER SATISFACTION

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