Job Posting for IT Help Desk Support (contract to hire job) at VSV WINS, INC
Full-time professional work experience in Information Technology user management and onboarding/offboarding in a Windows (Active Directory & Office 365) environment supporting
Required/Desired Skills Skill Required /Desired Amount of Experience Professional experience in a technical Help Desk role, providing user support via phone, email, etc. Required 2 Years Help Desk experience with onboarding/offboarding tasks using Active Directory (AD) for account management and group memberships. Required 2 Years Help Desk troubleshooting experience with Microsoft Office products, Office 365, specifically Outlook, Word, and Excel. Required 2 Years Help Desk experience using and supporting Windows Desktop operating system, Windows 10. Required 2 Years Experience installing software requiring administrative privileges. Required 2 Years Experience providing user support for web browsers, primarily Internet Explorer, Edge, and Chrome. Required 2 Years Experience interpreting user technical issues and determining appropriate categories/ relevant info for creating entries within a ticketing system Required 2 Years Experience working within a team environment Required Excellent communication and customer service skills (essential for consideration) Required Computer data entry experience Required
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