What are the responsibilities and job description for the Lead Development Representative (Remote) position at Vyne Dental?
About Vyne Dental
Vyne Dental, a SaaS company, is part of the Vyne family of industry-leading information exchange and communication management solutions for healthcare. Vyne Dental gives dental practices and insurance plans and payers the ability to exchange health information in an efficient manner to help improve their revenue cycle management processes.
Lead Development Representative
An LDR at Vyne Dental will have the opportunity to build a dynamic sales career with multiple pathways for personal and professional progression. You’ll be responsible for generating new opportunities, handling inbound sales inquiries, following up on marketing campaigns and making outbound sales calls in collaboration with the inside sales team. This is an opportunity to make an immediate impact and be rewarded; accordingly, we offer a competitive base salary plus incentives.
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We’re looking for someone who is*
- Driven
- Accountable
- Honest
- Authentic
- Coachable
- Resourceful
- Self-Motivated
- Action Oriented
Just Some of The Things You’ll Love About Us
- Company Culture: Results-driven, high-energy team that enjoys having fun along the way!
- Rest and Relaxation: 4 weeks of paid vacation and 11 paid holidays during your first year
- Health Benefits: Competitive PPO and HDHP plans offered alongside many other great benefits
- Prepare for the Future: Generous 401(k) match
- President’s Club: Luxury incentives for top performers
- Professional Growth: Company Paid Training
What you’ll be doing
- Make approximately 80 daily contact attempts from company-provided strategic target lists, and inbound marketing qualified leads (MQLs).
- Convert all MQLs to Sales Qualified Leads by scheduling consultations with our team of Practice Revenue Advisors.
- Accurately track all sales-related activities and notes in Salesforce.
- Participate in scheduled meetings and share knowledge and techniques with fellow sales team members.
- Attend training and ensure comprehensive knowledge of both the value and the technical aspects of the Vyne Dental product offerings.
- Understand the competitive landscape and keep current on competitors' offerings and industry trends.
- Review and approve monthly commission statements in a timely manner.
- Work with all other departments as needed to achieve overall company goals on sales, customer satisfaction, and client retention.
- Other duties as assigned.
Your Background
- Two years of experience in an inside sales call center preferred though a combination of education and experience will be considered.
- Working knowledge of sales process and customer service.
- Experience in the dental industry, specifically dental billing and practice management is a plus.
- Experience in Revenue Cycle Management is a plus.
- GSuite and Salesforce experience is a plus.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
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Security Roles/Responsibilities*
- Protected Health Information (“PHI”) Internal, by exception - This position may have access to and be responsible for the security of PHI/PI on an incidental basis.
- Support Admin - This position may have access to and be responsible for supporting customer technical needs, which may include securing customer's sensitive technical information.
Vyne Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status. In addition to federal law requirements, Vyne Dental follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Job Type: Full-time
Work Location: Multiple Locations