Medical Staff Manager

Primary Responsibilities

Under general direction of the Chief Executive Officer or Administrative designee, administers the medical staff credentialing and reappointment process and assists the medical staff in supporting the organization’s mission, vision, and goals. Works collaboratively with the Chief of Staff and committee chairpersons in conducting medical staff committee functions.

As a member of the healthcare industry, Wahiawa General Hospital is committed to excellent customer service to our residents and patients, their families, vendors, to one another, and the general public. Our priority is to fulfill the Hospital's Mission, Vision and Aloha Values at all times and in all situations.

OUR MISSION
Meet the healthcare needs and exceed the expectations of our patients and customers…

· by partnering with other community organizations to address the medical care and well-being of the communities of Central Oahu and the North Shore;

· by using the total teamwork/quality-first concepts;

· by implementing cost effective operational solutions; and

· by addressing the emerging healthcare needs of the people we serve.

OUR VISION
Recognized for delivering high-quality healthcare service at every level of the organization…

· to be the healthcare provider of choice for the people of Central Oahu and the North Shore;

· to provide high-quality healthcare services, close to home;

· to be the workplace of choice for our employees and medical providers;

· while confronting whatever challenges the future brings.

OUR ALOHA VALUES

A Attention ‘Imi Ola The value of mission and vision; to seek the best

L Loyalty Ho‘omau The value of perseverance; to persist, to continue, to perpetuate; never give up

O Ohana Kakou The value of communication; speak the language of “we”

H Honor Ho‘ohanohano To honor the dignity of others; cultivate respectfulness and respect all others

A Appreciation Mahalo Being thankful and grateful for all things

Essential Duties

1. Coordinates the credentialing, reappointment, and privileging processes. Originates or collects and maintains appropriate records.

2. Assists the medical staff in the selection process for medical staff leadership.

3. Orients medical staff leadership to key policies related to their roles. Assists medical staff leadership in the development of bylaws and related policies.

4. Arranges room, food, and notices for medical staff meetings and continuing education. Maintains, posts, and distributes a medical staff newsletter and calendar.

5. Originates and maintains agendas, minutes, and post meeting correspondence for all medical staff committees.

6. Prepares credentialing reports and action items for the Hospital Board through collaboration with the Chief of Staff.

7. Composes and disseminates correspondence from the Board to the medical staff insofar as decisions related to credentialing, privileges, and special requests.

8. Develops and implements systems which allow for the flow of information to and from medical staff committees into the performance improvement structure.

9. Maintains and generates performance related data for medical staff members and functions.

10. Orients applicants to the medical staff bylaws, key policies, medical staff structure, and performance improvement process.

11. Develops annual goals and objectives for the Medical Staff Office in concert with the organization’s strategic plan, mission, vision, and goals.

12. Prepares and monitors the annual budget for the department.

13. Maintains knowledge of standards of accrediting organizations (Joint Commission, etc.) and state and federal regulatory agencies.

14. Supervises Medical Staff Coordinators and other employees as assigned.

Other Duties

1. Maintains documentation of continuing medical staff education.

2. Performs other related duties as assigned.

Minimum Qualification Requirements:

Skills/Knowledge:

1. Proficient computer skills to include (Windows, MS Office, medical staff databases, etc.).

2. Excellent verbal and written communication skills.

3. Knowledge of statistics, data collection, analysis and data presentation.

4. Analytical and problem solving skills required.

5. Ability to maintain regular attendance and punctuality.

6. Employment is subject to being completely vaccinated or having a WGH approved COVID-19 Vaccine Exemption prior to providing services for the facility.

Education:

1. Bachelor’s degree in business management or health care management, or equivalent combination of education and experience.

2. Certified Professional in Medical Services Management (CPMSM) and/or Certified Provider Credentialing Specialist (CPCS) by the National Association of Medical Staff Services (NAMSS) preferred.

Experience:

1. Prior medical staff experience preferred, but other related experience and qualifications can be substituted. A minimum of three years supervisory experience preferred.

Working Conditions

1. Air conditioned, well lighted environment.

2. May work beyond normal working hours.

3. Interacts with other departments and personnel and outside contacts.

Equipment Use

1. Use of general office equipment.

Mental and Physical Demands

1. Ability to lift/carry up to 25 pounds

2. Position involves sitting, standing, reaching, stooping, and walking.

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• SUPERVISORY: 3 years (Preferred)

License/Certification:

• CPMSM, CPCS OR NAMSS (Preferred)

Work Location: One location

Salary : $61,200 - $77,500