What are the responsibilities and job description for the Patient Services Representative position at Wake Radiology?
Wake Radiology is seeking a second shift (1:30pm-10:00pm Monday - Friday) Patient Services Representative to provide administrative, clerical and receptionist support in our Raleigh office.
Major Position Functions:
Major Position Functions:
- General clerical assistance to the medical staff in the outpatient offices.
- Primary contact for receiving phone calls and greet and register patients as they arrive in the office.
- Receives and distribute patient paperwork to conduct the patient interview.
- Receives, files and coordinates all referrals to include notification of insurance providers for prior authorization and services covered verify insurance information.
- Process and enter outside account information into internal computer system, process mail incoming and outgoing.
- Prepare the next day’s schedule, including reminder calls to the patients and making copies of the schedule.
- Ensure all authorizations are ready for the next day.
- Contact patients that have collection balances outstanding to ensure payment arrangements.
- Assists with other functions as assigned by the supervisor
- Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
- Investigate and follow through on unusual orders or requests for service or information.
- Follow proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.
- High school diploma or equivalent.
- 2 years medical office experience is preferred. Prior radiology experience is helpful.
- Ability to work with a variety of patients.
- Computer knowledge and ability to type required.
Phlebotomist Patient Services Representative
GTT, LLC -
Clayton, NC
Patient Services Representative (PSR)
Eastern Nephrology Associates, PLLC -
Washington, NC
Phlebotomist Patient Services Representative
Global Technical Talent, an Inc. 5000 Company -
Clayton, NC