Job Posting for Medical Front Desk Receptionist at Walk in Medical Center Rehab
Description: We are a medical facility providing Physical Therapy, Chiropractic care, Acupuncture and pain management treatment to injured patients. We are looking for a Medical Front Desk Receptionist who will handle the administrative duties of the facility. He/She will be responsible for greeting patients/visitors, answering phone calls, maintaining scheduling. He/She must be well versed in the various services offered at the facility and able to provide adequate information to the patients. He/She will ensure that all procedures, from pulling the correct patient files to charting are closely followed so that the medical team can concentrate on the well-being of the patients. The Medical Front Desk Receptionist will ensure that interaction/communication with back office is done in a smooth manner.
Duties and Responsibilities:
Manage the daily opening and closing procedures of the office
Greet and welcome patients and visitors in a courteous and friendly manner.
Answer phone calls, email and fax inquiries.
Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
Schedule appointments and referrals.
Handle patients' questions, requests and concerns.
Guide and assist patients with intake and checkout process.
Collect Copays and manage the cash box on daily basis
Prepares new records, files insurance claims, and maintains records.
Take clear and concise phone messages.
Complete, upload and submit medical records upon request.
Manage patients' transportation list.
Maintain inventory and submit front office supply order to Manager.
Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
Ensure that all working areas are maintained to high standards of cleanliness and are fully stacked.
Assist in all areas of facility operations as requested by management and additional duties as assigned.
Specific job Knowledge & Skills:
- High School Diploma or equivalent required
Strong verbal and written communication skills.
Customer Service experience preferred.
Excellent communication, customer service skills, and work ethic.
Energetic, enthusiastic and motivational.
Efficient, well organized, and able to handle a variety of duties simultaneously with high level attention to detail.
Must be able to translate/act as a liaison between patients and physicians
Possession of typing and computer skills an asset
Understand HIPPA and OSHA regulations and privacy practices.
Knowledge of No Fault/Workers Comp/Commercial Insurance
This position requires the ability to walk, talk and sit for a long period of time.
Must be comfortable interacting with doctors and attorneys.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Medical Front Desk Receptionist.
Click the checkbox next to the jobs that you are interested in.