Sporting Goods Sales Associate

Job Description

Sporting Goods Sales Associate

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.

Essential Functions
A n individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Processes customer purchases by operating a cash register and related hardware; and using appropriate procedures for different payment types and i tems sold.

Maintains merchandise presentation in assigned area by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, c leaning, and organizing product displays; signing and pricing merchandise; and securing fragile, restricted sale, and high-shrink merchandise.

Provides customer service by acknowledging the customer; identifying customer merchandise or service needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; selling and processing items requiring specified paperwork where applicable and p romoting products and services while maintaining a safe shopping environment.

Maintains assigned area in accordance with company policies and procedures, and federal, state, and local laws by handling returned or damaged merchandise; auditing assigned merchandise; zoning the sales area; arranging and organizing merchandise and supplies; identifying shrink and d amages; and ensuring a safe work environment.

Receives and stocks merchandise and supplies from distribution centers and suppliers and organizes and maintains assigned area by following company policies and procedures; utilizing pricing and scanning equipment; merchandising sales area; and completing and retaining required p aperwork, logs, and other documentation.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; a nd applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and r ecommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Competencies
A n individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Execution and Results: WMH - Ensures work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines.
T akes action in order to solve problems so work can be completed in a timely manner.

Adaptability: WMH - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns f rom feedback.

Inventory: GM - Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct w ays.

Judgment: WMH - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and i nvolves others as needed. Recognizes what might be a problem and informs those who can correct it.

Stocking/Receiving: WMH - Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and securing goods.
Receives, stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports complaints and problems with products, s ervices, and conditions in the Stocking/Receiving area. Uses stocking/receiving supplies and equipment in safe and correct ways.

Point of Sale: WMH - Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to customers.
Assists customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes customers sales i n a timely manner. Reports complaints, shrink sales, and problems with products, services, and work areas.

Customer Centered: Service Area - Shows care and concern when serving our associates and customers. Asks questions in order to understand associate and customer needs. Uses policies and information in order to exceed associate and customer expectations. Finds and uses the right r esources (people, products, tools) at the right time in order to resolve associate and customer requests.

Merchandise - Completes required documentation, and helps Customers with merchandise selection in timely manner. Reports Customer issues, shrink or safety risks, and problems with merchandise products and practices. Properly cleans, maintains, and secures merchandise displays and c abinets. Reports problems and customer issues with merchandise, services, and work areas. Uses equipment and supplies safely and correctly.

Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.

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Job Description

Sporting Goods Sales Associate

Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right i nformation to associates and leaders when they need it. Communicates in a respectful and professional manner.

Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity a nd ethical behavior in all work situations. Reports ethical and compliance issues promptly.

Physical Activities
T he following physical activities are necessary to perform one or more essential functions of this position.

O bserves associate, customer, or supplier behavior.

E nters and locates information on computer.

M oves up and down a ladder.

P resents information to small or large groups and individuals.

C ommunicates effectively in person or by using telecommunications equipment.

C reates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.

G rasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

V isually verifies information, often in small print.

R eads information, often in small print.

V isually locates merchandise and other objects.

V isually inspects equipment.

R eaches overhead and below the knees, including bending, twisting, pulling, and stooping.

M oves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Work Environment
W orking in the following environment is necessary to perform one or more of the essential functions of this position.

M oves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets.

W orks varying shifts as required.

Entry Requirements

• Minimum Qualifications
• Will meet all store requirements to handle and/or sell firearms, such as completion of a firearms-specific Criminal Background Check (CBC),

F irearms Authorization Training, and state specific requirements within time frames permitted.

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Job Description

Sporting Goods Sales Associate

Signature
I have read and understand the essential functions for this position and certify that:

I have the ability to perform the essential functions of this position either with or without a reasonable accommodation.

I do not have the ability to perform the essential functions of this position either with or without a reasonable accommodation.

Associate/Applicant Printed Name Associate/Applicant Signature Date

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Job Type: Full-time

Pay: $12.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Everett, PA 15537: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location