What are the responsibilities and job description for the Service Technician position at Waltham Services, LLC?
Do you enjoy making personal connections? Do you have a strong sense of customer service? Do you want a career you can be proud of? Do you like the idea of being outside and getting exercise on the job? A technician position at Waltham Pest Services may be exactly what you’re looking for.
What We’re Looking For:
Someone with a positive attitude who enjoys independence, building relationships, having fun, and keeping your community safe and healthy. You relate well to all kinds of people, and you will treat them with dignity and respect. You explain things easily in ways that people can understand, and you are always putting the customer first. You are also someone that cares about their community, and you want to work for a company that does, too.
What You’ll Be Doing:
As a Technician with Waltham Pest Services, after you complete our industry-leading, two-month training, you will use that knowledge to help either residential or commercial customers with their pest control issues. You will be inspecting attics, crawlspaces, and the interiors and exteriors of homes or businesses in our area. The treatments and solutions are backed by our Board Certified Entomologists and seasoned management. Remember, we are more than just pest control and you will be trained to do it all.
You will also be recognizing areas that could use our services and selling those to the customers you are servicing. Those sales can help bolster your already competitive hourly rate in a way that is fully in your hands.
What we will bring:
Compensation
- Competitive hourly compensation with an annual increase
- Paid vacation time
- Overtime pay
- Commissions (We have seen technicians make up to $5,000 or more annually than their regular pay!)
- Paid holidays
- Paid sick time (and if you don’t use it, you get paid for it instead!)
- 401k with company match
- Stock purchase
Benefits
- Medical
- Dental
- Vision
- Tuition Reimbursement
- Company Vehicle, Equipment, Uniforms, and Smartphone
- Pet Insurance
- Legal plan
Training & Growth
- Paid Technical Training School/Required State Pesticide Licensing
- Opportunities for growth, development, and advancement through an actual growth plan
- Awards and recognition
Perks
- Community involvement
- Charity work
- Family feel with large company support
- Employee assistance program
- Rollins Employee Relief Fund
- Discounts on travel, movie tickets, Apple Music, GrubHub, and more
Why you’ll choose Waltham Pest Services:
Safety: At the top of our list is the safety of everyone we come into contact with every day.
Stability: As an industry leader for more than 125 years in an industry deemed essential when some others were not, we are here for the long haul.
Fun: Nobody should hate going to work. It’s important to us that our employees are happy because happy employees make for happy service.
Growth: Morale is closely connected to not only happiness at work but to having clear goals that are communicated to you.
Requirements:
We require a good driving record and the ability to pass a drug screen. Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations as well as the ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid).
- Safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, rooftops, etc.
- Ability to work in all types of weather conditions
Experience
Required- 1 year(s): Deliver quality work
- 1 year(s): Customer service-ability
- 1 year(s): Willing and able to bend, crawl, lift and carry for extended periods of time (within crawl spaces and basement
- 1 year(s): Climb ladders and work at heights including attics
Education
Required- High School/GED or better
Licenses & Certifications
Required- Driver License
Skills
Preferred- Team Oriented
- Courteous
- Customer Focus
- Listening
- Customer Service
- Team Player
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Functional Expert: Considered a thought leader on a subject
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)