What are the responsibilities and job description for the Door Person, Lead position at Waterton Brand?
Job Summary
As a Waterton Lead Door Person, you will provide efficient door service for residents and guests of the community. You will monitor and maintain a courteous lobby environment. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.
Your Impact and Job Responsibilities
- Greet all residents and guests that come into the community. Open doors for residents and assist with baggage when necessary.
- Establish and maintain good relations with all residents, prospective residents, and vendors. Communicate in a courteous and professional manner at all times.
- Maintain a clean and orderly front desk and lobby area.
- Provide access for guests, delivery, and service personnel at the request of management and residents. Maintain contractor and visitor log. Obtain identification as required.
- Monitor entrances and exits.
- Assist with resident and guest inquiries, package deliveries, and directions.
What You’ll Bring- Desired Skills and Experience
- Availability to work a flexible schedule any day of the week
- Evenings, weekends and/or holidays may be required
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to multi-task and adapt in a fast-paced work environment
This is a Union position. Healthcare, retirement and other related benefits are provided through partnership with the Union.
About Waterton
Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better”.
Waterton welcomes all.
Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.
