Cable Technician/Installer

$1,000 SIGN ON BONUS! We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $1,000. Don’t miss this opportunity to join Wave. Visit Go Wave.com and navigate to the careers page to apply today.

*Certain restrictions may apply, see website for details

Perks of working at Wave!:

• Learn a new, skilled trade - no industry experience necessary!
• Comprehensive benefits, Medical, dental, vision and other benefits
• Complimentary Internet, Video, and Telephone service if at an address serviceable by Wave
• Career advancement and internal promotion and growth!
• The opportunity to work for the fastest internet provider in the region
• A competitive hourly rate based on experience
• Home Start Program - Use of company vehicle to commute to and from work if you live within 30 miles of the office
• 401(K) contributions matched by Wave Broadband!
• Education Reimbursement
• Vacation, Holidays, and more!
• A ton of promotional opportunities - we are growing quickly!​

Position Overview:

Wave Broadband is currently searching for a Broadband Technician in our La Conner, WA office. This position is responsible for performing service calls and repairs, install, disconnect and complete service changes on our cable TV, Internet and phone services at customer residences.

The primary position responsibilities will include, but are not limited to:

• Install video, internet, and telephone in customers premise.
• Perform repair and maintenance on multiple services including video, data and voice
• Ensure and record correct RF levels and signal quality within required specifications on active outlets.
• Educate customer on the proper use of services and equipment, including channel lineups, and how to access online help.
• Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies.
• Adhere to industry specific, local, state and federal regulations, as applicable.

Our ideal candidate will possess:

• Customer service experience required.
• Broadband cable experience is a plus.
• Experience setting up a wireless network.
• Basic Networking skills and knowledge.
• Basic understanding/knowledge of internet speeds.
• Additional technical experience, i.e. setting up entertainment centers such as TV's, DVD players and gaming devices is a plus.
• Strong computer skills.
• Experience working with hand tools, power tools, drills, etc.
• Availability to work weekends, holidays, evenings and overtime as needed.
• Must have a valid driver's license and good driving record
• Work and travel in inclement weather
• Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds)
• Ability to climb poles using gaffs, hooks and climbing belt as needed
• Ability to differentiate between different sizes and colors of wires
• Ability to work while standing 50 - 70% of the time
• Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
• Ability to work with small components and wires to make cable connections
• Work indoors in poorly ventilated areas such as attics during extreme heat
• Exposure to dust, dirt, noise, insects, cleaning solutions
• Work outdoors in all kinds of weather and at all times of the day or night

Is this the career opportunity you’ve been searching for? Yes? Then let us know about you – apply now!

Qualifications

Education

Required:

• High school diploma or equivalent

Diverse Workforce / EEO:

RCN/Grande/Wave is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Job Type: Full-time

Pay: From $17.20 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental Pay:

• Bonus pay
• Signing bonus

Application Question(s):

• Direct email address:

License/Certification:

• WA Driver's License (Preferred)

Work Location: One location