Commercial Technician I

Company- Wave Broadband

Position Overview:

Wave Broadband is currently searching for a Commercial Technician in our Concord, CA office. This position is responsible for performing work involving installation, test, configuration, and maintenance of communications systems in Customer Premise Locations, Point of Presence (POP) and outside enclosure cabinet environments.

Systems involve SONET and ETHERNET network elements including transmission, transport and distribution systems to provide advance services and other high capacity services for commercial business customers. Use of various fiber and copper TDM and ETHERNET test equipment such as the BUTT Set, Optical Light meters, fiber scopes, Optical Time Domain Reflectometer (OTDR), JDSU-3000 ETHERNET test set with the ability to setup and test to RFC-2544 standards.

The primary position responsibilities will include, but are not limited to:

• Perform installation and testing of CAT-5 and Fiber cross connects in an MTC environment as well as Customer Premise Equipment (CPE) including ETHERNET Network Interface Devices (NID), Session Initiated Protocol (SIP) and Integrated Access Devices (IAD) for IP voice, switches, routers and media converters for data services, channel banks, 66 blocks, and RJ-48x TDM access devices.
• Terminate and test CAT-3, CAT-5 and CAT-6 and test fiber cabling
• Use of various fiber and copper TDM and ETHERNET test equipment such as the BUTT Set, Optical Light meters, fiber scopes, Optical Time Domain Reflectometer (OTDR), JDSU-3000 ETHERNET test set with the ability to setup and test to RFC-2544 standards.
• Installs, configures, provisions, checks, maintains, and adjusts a wide variety of -48V DC Power, SONET and ETHERNET transport and CPE equipment to provide voice, METRO ETHERNET, and Optical Internet services, advance services, as well as alternate access through transmission, transport, and distribution equipment.
• Verifies, validates, and authenticates the operational performance of DC Power, SONET, ETHERNET and Telephony transport and CPE equipment for compliance to design specifications and quality of service targets by utilizing appropriate test equipment and craft analysis management platforms.
• 3-Responds to alarms or outage notification; analyzes and troubleshoots problems for quick resolution in conjunction with Network Operations Center and/or local SOC and on-call engineering staff; restores service.
• Responsible for ensuring installation, documentation, and turn-up of circuits and equipment conforms to engineering standards.
• Acts as a primary liaison with other departments, vendors, customers, and interconnection activities to correct error conditions.
• Ensures transmission and distribution equipment meets Wave, franchise, and FCC standards.
• Implements work orders and coordinates installation, test, and acceptance with field systems technicians to ensure customer acceptance of circuits and services.
• Applies engineering standards, for equipment installation, cable routing, termination, testing and labeling, including equipment grounding and labeling.
• Installs DOCSIS based solutions for Small Businesses.
• Other duties as assigned by management.

Our ideal candidate will possess:

• HS diploma, GED or relevant work experience.
• At least 1 years of experience in SONET/ETHERNET/Telephony/Routing/Networking environment required. 3-5 years preferred. CCNA Preferred.
• Deep and broad understanding of SONET/ETHERNET and Telephony technologies including WDM, Channel banks, 66 Blocks, DS0, DS-1, DS-3, OC-3, OC-12, and OC-48. Ability to Subnet, use of Command line interface and routing protocols, Switching, VLAN, basic MPLS.
• Demonstrated ability to analyze complex technical issues using acquired knowledge and written references as necessary, and to prioritize work in network and transport operations.
• Demonstrated broad knowledge of installation, operations, maintenance and repair of SONET, ETHERNET, Telephony and Voice transmission and customer premise equipment as well as an in-depth knowledge of SONET and ETHERNET and Routing theory.
• Proven logical, organized thought process with the ability to apply these traits to novel situations.
• At least 1 year experience in the RF industry.
• Candidate must possess a clean driving history and valid driver’s license. Limited moving violations accepted.

Is this the career opportunity you’ve been searching for? Yes? Then let us know about you – apply now!

Qualifications

Education

Required:

• High School Diploma or GED

Diverse Workforce / EEO:

RCN/Grande/Wave is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)