What are the responsibilities and job description for the Retail Design Specialist (Birch Lane) position at Wayfair?
Overview & Job Description
Our Retail Design Stylists contribute to the success of Birch Lane by inspiring customers to embrace our Classic Style for Joyful Living. As a member of the Birch Lane team, you will embrace a culture that promotes a relentless customer focus and help guests confidently create a home where life’s magical moments unfold.
What You’ll Do
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
Our Retail Design Stylists contribute to the success of Birch Lane by inspiring customers to embrace our Classic Style for Joyful Living. As a member of the Birch Lane team, you will embrace a culture that promotes a relentless customer focus and help guests confidently create a home where life’s magical moments unfold.
What You’ll Do
- Provide an authentic, friendly customer experience that exemplifies our commitment to relentless customer focus; Meet or exceed sales and other established KPIs.
- Conduct in-store, in-home, and virtual design appointments.
- Leverage your interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases.
- Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (mood boards, space plans, 2D/3D room views)
- Share your expertise in product, fabric, & finishes bringing awareness to style, performance, texture, and durability characteristics as well as market trends using digital and physical swatches to influence customer buying decisions.
- Demonstrates ability to work independently, including excellent communication and time management skills with the ability to prioritize and handle multiple tasks and or customers at once.
- Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment, and substitutions.
- Engage in a high-energy, focused, and dynamic work environment where there can be rapid changes in products, promotions, offerings, and operations
- Model and ensure all policies and procedures are communicated effectively, maintained, and consistently followed.
- Additional responsibilities as assigned.
- Manage virtual, in-store, and in-home design appointments (including preparation of design deliverables, product curation, and follow up).
- 3 years of sales experience (Interior design, furniture, or home goods experience preferred.)
- Understanding of design principles including spatial planning, fabric selection, interior design styles, and trends.
- Demonstrated ability to work within a team sales environment.
- Strong organization, self-motivation, communication skills
- Track record of thriving in a fast-paced and changing environment.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Bachelor’s degree or college diploma equivalent preferred.
- Willingness to travel for in-home consultations. If driving your personal vehicle, proof of the state required auto liability insurance or proof of financial responsibility & a state issued driver’s license may be required.
- While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear. The employee frequently is required to handle, feel, and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently, or occasionally lift and/or move up to 50 lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
Walmart Retail Specialist
Premium Retail Services -
Port Charlotte, FL
Merchandiser Specialist
Premium Retail Services -
Fort Myers, FL
Pricing Specialist FT
Winn-Dixie Retail Stores -
NAPLES, FL
