About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
We are thrilled to be fully reopening Wayfinder Newport in 2024 - a boutique hotel created by a group of local chefs, bartenders, artists, designers, and entrepreneurs who are proud to call Newport, RI home. A shared passion project, we’ve banded together to create a fresh take on the traditional Newport hotel experience.
Wayfinder Newport boasts 187 rooms with 30 deluxe suites, a restaurant, and 2600 sq ft of event space.
At Wayfinder Newport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable guest experiences. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Wayfinder Newport can mean for you!
Join our team of amazing individuals to help us lead the Newport Hospitality industry with the much-anticipated reopening of this property.
Overview:
The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.
Duties include:
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Responsible for motivating and managing a team of front and back of the house food and beverage management.
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Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
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Participate in total hotel management as a member of the Hotel Executive Committee
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Implement and maintain F&B sales/marketing programs
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Direct and oversee development of employees
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Hire, train, empower, coach and counsel, performance and salary reviews
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Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
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Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
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Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
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Implement procedures to increase guest and associate satisfaction
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Exercise quality control for both food and beverage
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Maintaining standards of service and ensure their implementation
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Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
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Maintain communications with Corporate Staff
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Coach and counsel employees to reflect brand service standards and procedures
Qualifications:
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
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6 years or more of progressive hotel Food and Beverage experience
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With opening hotels, previous hotel pre-opening experience preferred
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Service oriented style with professional presentations skills
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At least 3 years’ experience in a senior role in a food and beverage environment
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Proven leadership skills
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Hotel/Hospitality degree an asset
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Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
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Clear concise written and verbal communication skills in English
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Must be proficient in Microsoft Word and Excel
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Must have excellent organizational, interpersonal and administrative skills
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Experience implementing new F&B concepts