What are the responsibilities and job description for the Technical Sales Representative position at Weatherford?
Overview
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.
When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Job Requirements
- 4 years of Weatherford, Industry technical or operational experience
- 2 years of sales experience
- Excellent written and oral communications skills
- Ability to quickly gain a broad based knowledge of Weatherford Products and Services
Experience
Our Technical Sales Representative is responsible for building on a very high level of product line & operational knowledge and experience to proactively and strategically sell specific tools, technologies and services within their Segment portfolio. In alignment with the agreed sales plan, the FSR ensures a high level of product line & operational knowledge is provided to the client normally at the customers location; rig site, warehouse or workshop. Where the opportunity arises they should proactively support the development of cross selling across the Segment(s).
Responsibilities & Duties:
SAFETY, SECURITY & COMPLIANCE
- Maintains safety and service quality as first priorities when working across all areas of the business
- Maintains the highest standards of corporate governance, ensuring that all commercial activity is carried out ethically and in compliance with relevant Co policies inc FCPA & Overseas Trade policies, laws, regulations, standards and industry practices
QUALITY
- Responsible for adopting consistent & effective use of the available Technology (SFDC.com, XAIT-Porter)
- Responsible for advising client whether or not the Company wishes to participate in the sale
- Responsible for discussing the technical specifications with the client & gaining client feedback
- Responsible for working with the appropriate internal resources to solve customer issues inc service quality
- Understands and oversees the areas of business risk and works with their line Manager to ensure strategies exist to mitigate these as much as possible
OPERATIONAL CAPABILTY
- Ownership of the Field Sales life cycle process, start to finish, stepping up to deliver on your responsibilities, is ultimately your accountability.
CLIENT COMMUNICATION
- Understands customer’s needs and ensures products and services are positioned and understood by key decision makers in customer organizations.
- Responsible for responding to the Client Engagement Plan to enhance the profitability of the company through Weatherford provision of products and services to new & existing customers
- Proposes solutions to customers formally (through pitches, presentations, bids & tender submissions) and informally through networks, relationships, discussions
- Responsible for relaying competitive information back to the appropriate PL stakeholders, inc: pricing, product performance, marketing material, activities, new products/technology etc.
- Responsible for developing specific client application value propositions
- Identifies opportunities for new products and services for customers and liaises with Weatherford internal resources accordingly
- Visits customer worksites; Offices, Rig Sites, Warehouses/Workshops to make certain products and services meet customers expectations and to enhance Weatherford customer relationship
FINANCIAL PERFORMANCE
- Responsible for the generation of annual revenue targets through the creation and conversion of sales plans including growth strategies
- Take relevant actions to identify and address revenue ‘gaps’ for the year to ensure target achievement
- Assists Technical Sales Manager with formulation os sales strategies and annual budget and as a minimum undertakes quarterly reviews of their account plans with the TSM
- Take relevant actions to identify and address revenue ‘gaps’ for the year to ensure target achievement
- Accountable for delivering positive commercial results through strong negotiating skills which result in significant continuous improvements in margin performance
- Evaluates sales via the Technical Sales Manager and identifies ‘pull-through’ opportunities whenever possible
- Responsible for finalizing the upsell plan as per the BSA in conjunction with the Account Manager
PEOPLE MANAGEMENT & DEVELOPMENT
- Supports line management in the efficient, effective and compliant use of resources in the support of Geozone sales.
- Promotes the highest possible values, principles and the Weatherford culture to their team
- Supports cohesion and common purpose in a changing environment to all sales related personnel
- Supports and coordinates the [technical PL] education of internal sales community
- Responsible for participating in the sales training offerings in order to gain cross-product line knowledge
- Undertakes all necessary sales training including but not limited to; Product Line training, Financial Training, Negotiations training and Customer Service training