About us
Webb's Carpet Company, Inc. is a small flooring business in Fayetteville, NC. Our goal is to provide our customers with the best flooring product for their home or office.
As a customer service front-desk associate, you will be the first point of contact for visitors and customers. Your main responsibilities will include greeting guests, answering phone calls, and providing information about products and services. You will also be tasked with handling inquiries, resolving complaints, and ensuring customer satisfaction.
In addition, you will need to have excellent communication skills, a friendly and approachable attitude, and the ability to remain calm under pressure. Attention to detail and strong organizational skills will also be key in this role.
Overall, as a customer service front-desk associate, you will play a crucial role in providing a positive experience for customers and contributing to the overall success of the business.
Job Type: Full-time
Benefits:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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