What are the responsibilities and job description for the Service Writer position at Webbs RV Bangor?
Knowledge of the RV industry is extremely helpful but not necessary, we will train the right individual. Must be personable, outgoing, friendly, have at least moderate computer skills and can learn quickly!
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Write service orders
- Provide estimates for repairs and obtain customer approval
- Coordinate with parts department to ensure timely delivery of necessary parts
- Keep customers informed about the status of their vehicle repairs
- Process payments and handle cash transactions
- Maintain accurate records of service orders and customer interactions
- Previous experience in service writing or as a service technician is necessary
- Strong customer service skills and the ability to effectively communicate with customers
- Sales experience is a plus
- Knowledge of RV repair and maintenance procedures
- Ability to multitask and prioritize work in a FAST-paced environment
- Proficiency in using computer software for writing service orders and maintaining records
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Bangor, ME 04401: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22