Installer

Job Title: Installer

Location: CamTel, Camden AR

Department: Technical

Reports To: Installation Supervisor

Safety Sensitive Position

Pursuant to Act 593 of the Arkansas Medical Marijuana Amendment

JOB SUMMARY

This position is responsible for installing, reconnecting, disconnecting, changing services and

maintaining service drops from the cable TV distribution system to the customer’s premise with

outstanding customer service. The position also requires salesmanship skills of all services.

He/she is supervised by the Plant Manager.

JOB DUTIES

1. Perform pre-wire and post wire cable installations for commercial and residential premises.

2. Sell new service at the customers premise.

3. Successfully troubleshoot and repair installations and customer equipment problems.

4. Assist technicians in service outages as well as other system problems and special projects.

5. Answer customer’s questions about pricing, program contents and cable TV technology.

6. Maintain a professional appearance with self and vehicle while also reporting any

emergencies back to the base so that proper authorities can be notified.

7. Carry out other special duties assigned by management.

8. Report any customer service and employee issues, problems, improprieties or

recommendations to the System Manager in order to maintain the integrity and performance

of the operation.

9. Spend a significant time driving a company-owned vehicle.

10. Other job assignments as required.

JOB SPECIFICATIONS:

Education: High School Diploma or GED

Experience: Customer Service

Knowledge:

Cable TV Principals and Technologies.

Knowledge of Pine Bluff Cable TV procedures, practices, and policies.

Selling Technique, Knowledge of Pricing, and Programming.

Expertise in problem solving at the customer’s premise and with customer

equipment.

Expertise in all field installations, change of service, disconnects, underground burial,

pre wires and other special projects.

Successfully complete all installer training in the field and classroom.

Working Conditions:

Field Environment; requires hours are normal business hours, after business hours when “On

Call” (Customers reporting problems over weekend and before 8:00am and after 5:00pm) and

special request by management.

Work Environment:

The work environment characteristics described here are representative of that an employee

encounters while performing the essential function of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to high,

precarious places, outside weather conditions, and risk of electrical shock. The noise level in

the work environment is usually moderate. There is a maximum weight restriction of 236 lbs.

Physical Demands:

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is regularly required to use hands to finger,

handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is

required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee

must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds,

and occasionally lift and/or move more than 100 pounds. The employee will frequently be

required to carry and climb ladders and, occasionally climb utility poles. Specific vision abilities

required by this job include close vision, distance vision, color vision, peripheral vision, depth

perception, and ability to adjust focus.

Other:

Successful candidate must pass random drug screenings and have a good driving

record throughout employment.

The candidate must be willing to be contacted and receive calls at home as necessary

to conduct system related business.

The candidate must be able to pass the exam for a DOT Medical Certificate and obtain
certificate upon request.

Acknowledgment:

The above statements reflect the general details considered necessary to determine the

essential functions of the position identified and shall not be construed as a detailed description

of all work requirements inherent in the position. I may be required to perform additional tasks

necessary to meet the standards of quality and care.

I acknowledge that I have read and understand this position description and have had the

opportunity to ask my supervisor about any points I needed help understanding. Therefore, I

hereby state that I can perform the essential functions of this position with or without reasonable

accommodation.

Apply online at the link below:
https://jobs.wehco.com/application/cable
or;
joutlaw@wehco.com
claunius@wehco.com

CamTel
113 Madison Avenue NE
Camden, AR 71701

CAMTEL CABLE TELEVISION IS AN EQUAL OPPORTUNITY EMPLOYER.

CAMTEL CABLE TELEVISION, INC. DOES NOT DISCRIMINATE BASED ON RACE,
COLOR, RELIGION, NATIONAL ORIGIN, AGE OR GENDER. APPLICANTS MAY

NOTIFY THE EEOC, FCC, OR OTHER APPROPRIATE AGENCY IF THEY FEEL THEY
HAVE BEEN DISCRIMINATED AGAINST.