What are the responsibilities and job description for the Account Manager Assistant position at Weichert?
Weichert Insurance Agency is hiring an Account Manager Assistant in our corporate offices located in Morris Plains, NJ. The Account Manager Assistant is responsible for assisting the Account Managers by processing changes, renewals, and correspondence. The position also provides additional support to the department as instructed.
Job responsibilities include, but are not limited to, the following:
- Processes paperwork assigned by the Team Leader or Account Managers i.e. change endorsements from Agency carriers and confirmed cancellations.
- Handles incoming and outgoing phone calls pertaining to mortgage changes and refinances.
- Informs Account Managers when problems arise with their accounts.
- Maintains working knowledge of all Agency change procedures.
- Responsible for company interactive interface and download.
- Assists Account Managers with other support functions as directed.
- Covers the switchboards as assigned.
- Performs other duties/special projects as assigned.
Requirements
The ideal candidate will meet the following requirements:
- High school diploma or GED
- Associate's or Bachelor's degree preferred
- Insurance License required
- Zero (0) to two (2) years of related insurance experience preferred
- Ability to apply basic insurance knowledge to meet customer's needs
- Proficiency in Microsoft Office suite of products
- Good oral and written communications skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail
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