What are the responsibilities and job description for the Receptionist position at WellNow Urgent Care?
Position Summary
WellNow Urgent Care℠ is here to help our patients get well. Founded in 2011 with just 12 locations, we have quickly grown to 95 locations across New York, Illinois, Ohio and Michigan. Our growth-focused model positions us as one of the fastest-growing providers of quality urgent, virtual, and occupational care. Come join our team today!
Responsibilities
• Greets and registers patients • Answers and appropriately facilitates phone calls • Obtains pre-authorization from insurance companies for outside radiologic procedures/exams • Cleans and stocks the site with other members of the team • Performs basic medical assisting/occupational medicine technician duties to ensure proper patient flow • Responsible for training/coaching new front desk staff on registration processes
Minimum Education and Experience
• Friendly and outstanding customer service skills • Strong critical thinking skills • Basic computer skills, including the use of Electronic Medical Records (EMR)
• Minimum High School degree or equivalent required
WellNow is an EOE
