Consultant

Wells Fargo is seeking a Branch Procedures and Forms Consultant supporting Consumer and Small Business Banking. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will :

• Maintain and update SharePoint, Open Text and various other content management platform / publish platforms
• Be responsible for reviewing and publishing branch procedure and forms content to meet brand and tone standards
• Publish procedures in our content management system while tracking progress
• Be responsible for drafting or editing procedures / forms and defining and supporting an intake process
• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
• Identify opportunities for procedure improvement by ensuring content is concise and absent redundancy
• Demonstrate strong organizational, multi-tasking and prioritization skills
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide moderate risk deliverables
• Present recommendations when inefficiencies to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Identify inefficiencies, opportunities to streamline business processes and implement change
• Exercise independent judgment and work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are critical
• Consistently demonstrate high production and quality standards

Required Qualifications :

2 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

Desired Qualifications :

• Advanced Microsoft Word skills
• HTML (HyperText MarkupLanguage) experience
• SharePoint experience
• Intermediate Dreamweaver
• Experience researching, developing, writing, and editing operational procedures and documents
• Intermediate knowledge of Forms Online and other technology based Forms management applications
• Adheres to production expectation while also maintaining a high level of quality
• May manage projects related to LOB technical business process implementation, certification efforts, and web publication
• Strong attention to detail and accuracy skills
• Partner with LOB subject matter experts to analyze recommended forms update and publishing needs
• Strong organizational, multi-tasking, and prioritizing skills
• Responsible for identifying areas of risk through gap analysis
• Strong time management skills and ability to meet deadlines
• Strong attention to detail and accuracy skills
• Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Experience meeting high production and quality standards
• Knowledge and understanding of SharePoint
• Ability to take initiative and work independently with minimal supervision
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word and Excel) skills
• Ability to manage a pipeline of work with strict due date guidelines
• Advanced Microsoft Office skills

Pay Range :

New York City - $87,700 - 155,900

Pay Range

$73,100.00 - $129,900.00

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future.

Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date : 10 Jul 2024

10 Jul 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Last updated : 2024-07-09

Salary : $73,100 - $129,900