What are the responsibilities and job description for the Ent Investigations Invstg-F - Consumer Lending Group position at Wells Fargo?
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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
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The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.
The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.
The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.
The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.
Independently leads investigations with high risk or complexity related to business process/procedure/policy. Exercises discretion regarding investigative actions to identify/evaluate/take action on an individual case basis. Performs assessment of risks presented by activities; conducts investigation applying appropriate techniques (interview, e-discovery, evidence collection, forensic examination, etc.); uses internal/external technology sources/contacts to gather comprehensive evidentiary materials. Partners with HR/ER, Legal, business management and other resources to offer decision recommendations based on investigation results. Offers solutions for identified control weaknesses. Documents case file decision making process specific to activity investigated. Makes risk-based decisions in compliance with company/legal/regulatory requirements; recommends actions in response to investigations. May prepare/file Suspicious Activity Reports (SAR) and other regulatory reports. May assist in case review to ensure compliance with department/regulatory guidance. Mentors lower level staff; may provide guidance/training. May lead projects/initiatives with significant exposure to the bank following investigative protocol. May act as liaison with law enforcement and legal counsel; may represent the bank in legal proceedings. May refer activity to law enforcement for criminal/civil prosecution.
Required Qualifications
2 years of experience investigating one or a combination of the following: employee relations issues/Title VII, policy violations, internal/external fraud, financial crimes, BSA/AML, terrorist financing, or risk management involving financial crimes and/or employment practices- A BS/BA degree or higher
- 3 years of consumer lending experience
- 4 years of fraud investigations experience
Desired Qualifications
Knowledge and understanding of financial crime, fraud, or risk management- Knowledge and understanding of mortgage banking industry
- Bilingual speaking and reading proficiency in Spanish/English