Tech Relationship Manager 2

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

The Information and Cyber Security team within Wells Fargo is seeking a Technology Relationship Manager (TRM) to facilitate the penetration testing of third party hosted applications as part of the Federal Financial Institutions Examination Council (FFIEC). The role is responsible for working across all lines of business to ensure that the FFIEC program processes are adhered to by Wells Fargo teams and Third Party Vendors. The role influences FFIEC processes and partners with risk and legal teams as necessary. It will monitor high profile projects to ensure requests are met on time and within sizing, keeping all parties informed of impacts and changes. It will conduct research and analysis of regulatory/compliance issues, and implications of new implementations. Additionally, this role will be accountable for developing workflows, processes, and documenting the status to support management initiatives.

Incumbents are knowledgeable of the company's various systems and processes supporting application security testing and application defect management.

The Technology Relationship Manager will:

• Manage relationships with CIO area risk and engagement teams and Third Party hosting providers and educate them on the FFIEC program
• Facilitate the successful penetration testing of third party hosted applications
• Create and maintain metrics for the FFIEC team inclusive of third party hosted scope status and finding details
• Assist the FFIEC program issue escalation and problem resolution as required
• Interact with direct reports, partners, peer managers, and mid to senior level management, to drive successful completion of testing scope, awareness of FFIEC program, and to facilitate continual process improvement. This will cross all lines of business and CIO areas.
• Actively participate on improving the security culture and education throughout the organization.
• Prepare other ad hoc management level and audit material/documentation as required

• 5+ years of technology delivery and relationship management experience with a client organization
• 3 + years cyber security analysis experience

• Relationship management experience delivering technology services between one or more internal technology organizations and medium-sized internal lines of business
• Experience building and maintaining 3rd party relationships
• Knowledge and understanding of vulnerability assessments and facilitating vulnerability remediation in a corporate environment
• Ability to negotiate and facilitate issue resolution
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to identify and present processes/operational enhancements
• Knowledge and understanding of information security principles, policies, and procedures
• Excellent verbal, written, and interpersonal communication skills

• Ability to travel up to 5% of the time

CA-SF-Financial District: 333 Market St - San Francisco, CA
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Charlotte: 401 S Tryon St - Charlotte, NC
NY-New York: 150 E 42nd St - New York, NY

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.