What are the responsibilities and job description for the Teller position at Wells Fargo?
About this role :
Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role you will :
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
- Receive direction from managers and exercises judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers financial needs
Required Qualifications :
1 year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
Desired Qualifications :
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud / risky accounts and take appropriate action to prevent loss
- Well-organized, independent and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations :
- Ability to stand for extended periods of time
- Ability to work weekends and holidays as needed or scheduled
Job Location :
1156 Vierling Dr East
Shakopee, MN Posting End Date : 1 Mar 2024 *Job posting may come down early due to volume of applicants.
Last updated : 2024-02-23
