What are the responsibilities and job description for the Call Center Customer Service Rep position at Wendy's?
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Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
Essential Job Duties:
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Handle phone and emails from customers.
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Call center functions to provide quality customer service.
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Ensure the company establishes and maintains constant communication with customers.
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Understanding of eBay and eCommerce sites (i.e. LKQonline.com)
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Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.
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Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
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Generate sales from online leads.
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Assumes other duties as assigned.
