What are the responsibilities and job description for the District Manager position at Wendy's?
AREA COVERED: Marshalltown, Ames, Clear Lake Iowa and Albert Lea Minnesota
WHAT YOU’LL DO
“Quality is our Recipe" here at Wendy's. Like the fresh ingredients and never frozen beef we use in our recipes, we want our team to be top quality. We want you to, not only deliver great tasting food to our customers quickly, but to do it with a level of service that keeps them coming back just to see you!
As a District Manager in this area, you will be the leader of 4-5 restaurants in Ames, IA, Marshalltown IA, Clear Lake IA and Albert Lea MN, coaching and developing team members so you and your restaurants are successful. You will be responsible for instilling the Wendy’s culture into your team and motivating them to go above and beyond, so each customer’s expectations are exceeded every visit. You will have total operational and financial responsibility for your district. District Managers:
- Oversee the staffing and retention practices in each restaurant by working with the restaurant management teams to ensure appropriate levels of staffing are maintained at the crew and management levels.
- Ensure utilization of all company training programs to create efficient, friendly staff.
- Develop talent to promote and fill management positions internally.
- Manage the performance of restaurant managers and assist with performance management of other team members as appropriate.
- Maximize restaurant profits by ensuring the teams utilize all systems for food, labor and cash management.
- Be a role model of excellent customer service.
- Monitor customer feedback results and review with the teams to improve the customer experience in each restaurant.
- Ensure food safety and sanitation standards are met at all times.
- Grow restaurant sales by working with restaurant management teams to create plans for improving operations and community involvement.
- Review restaurant P&Ls and assist restaurant management teams in creating plans for improvement.
WHAT YOU CAN EXPECT:
- Flexible Schedules
- Growth and Development
- Free Meals
- Health Benefits
- Bonus Program
- Anniversary Bonuses
- Referral Bonuses
- Paid Time Off
- Shoe Credits
WHAT WE EXPECT FROM YOU:
- 2-3 years of multi-unit management, preferably in the QSR industry
- Must be able to pass criminal background check and drug screening
- Ability to work 50 hours per week, minimally, including weekends and holidays
- Ability to stand for long periods of time
- Self-motivated and eager to work in a fast-paced environment
- Ability to motivate and inspire others
