Senior Representative - Inside Sales

As a Senior Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will?own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts.? You will also collaborate with outside sales to ensure goals are being met.
Responsibilities:
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.?
- Markets products and offers value-added services.
- Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing and customer feedback to management.
- May function as the lead for other ISRs with respect to processes, systems, customers, etc.
Experience:
- High school diploma or equivalent required;?Bachelor's degree preferred
- Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years).
- Strong computer skills, including Microsoft Office.
- Requires in-depth knowledge and experience in sales and sales administration (5 years)
- Demonstrated high level of sustained competency as a professional contributor.
- Strong computer skills, including Microsoft Office.
- Ability to perform multiple tasks simultaneously.
- Ability to work in team environment and mentor/coach team members.
- Strong written and verbal communications skills.
- Attention to detail.
- Ability to prospect and market concepts to existing and potential new accounts.
- Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues.
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations.
- Works independently with minimal supervision.
- Preferred sales experience in electrical or distribution environment.
- Ability to travel 0% - 25%
WESCO International, Inc., including its subsidiaries and affiliates ("WESCO"), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination