What are the responsibilities and job description for the ASM Sales and Service position at West Elm?
Company Description
At west elm, we offer unique, affordable, authentic, responsible products that allow individuals to express their personal style at home. We value smart, imaginative individuals who feel a strong connection to our brand, customers, and stories. Our goal is to constantly inspire our customers through in-store installations, styling tips, events, collaborations, and hand-crafted treasures from around the world. We strive to make self-expression easy for our customers and create a positive impact in their homes.
Role Description
This is a full-time on-site role as an ASM Sales and Service at our Edina, MN location. As an ASM Sales and Service, your day-to-day tasks will include providing excellent customer service, driving sales, training team members, and managing sales operations. You will work closely with customers to help them find products that fit their style and tell their unique story. Your efforts will contribute to creating an exceptional shopping experience for our customers and promoting the west elm brand.
Qualifications
At west elm, we offer unique, affordable, authentic, responsible products that allow individuals to express their personal style at home. We value smart, imaginative individuals who feel a strong connection to our brand, customers, and stories. Our goal is to constantly inspire our customers through in-store installations, styling tips, events, collaborations, and hand-crafted treasures from around the world. We strive to make self-expression easy for our customers and create a positive impact in their homes.
Role Description
This is a full-time on-site role as an ASM Sales and Service at our Edina, MN location. As an ASM Sales and Service, your day-to-day tasks will include providing excellent customer service, driving sales, training team members, and managing sales operations. You will work closely with customers to help them find products that fit their style and tell their unique story. Your efforts will contribute to creating an exceptional shopping experience for our customers and promoting the west elm brand.
Qualifications
- Excellent communication and interpersonal skills
- Demonstrated customer service experience
- Sales experience and a strong understanding of sales techniques
- Ability to train and develop team members
- Experience in sales management is a plus
- Strong problem-solving and decision-making abilities
- Passion for connecting with customers and helping them express their style
- Ability to contribute positively to a collaborative work environment
- Familiarity with the local neighborhood and its attractions is beneficial
- Enthusiasm for making a difference for customers and our brand
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