What are the responsibilities and job description for the Service administrator position at Western States Fire Protection Co.?
Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other.
And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.
Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple : integrity, quality, safety, professionalism, commitment.
What we offer : Health, Life, Dental and Vision InsuranceEmployee Assistant ProgramFlex Spending (FSA) (Cafeteria Plan) and HSA401(k) Plan Matching up to 3%Employee Stock Purchase PlanProfit Sharing PlanPaid Time Off (PTO), Parental Leave, Paid Pregnancy Medical LeavePaid HolidaysTuition ReimbursementAnnual Discretionary BonusEmployer Paid Life InsuranceGym membership reimbursementInspection / Service AdministratorThe Inspection / Service Admin is responsible for setting inspection schedules, collecting and filing all field documents, invoicing, and conducting clerical functions.
He / she may assist other branch personnel in a variety of administrative roles.
Job ResponsibilitiesCommunicate with sales team and clients to schedule appointments, address inquiries, and provide updates on service requests.
Ensure a high level of customer satisfactionCoordinate the scheduling of service technicians for repairs. Efficiently allocate resources to meet customer demands and prioritize urgent requests.
Generate and process invoices for completed services, track payments, and manage accounts receivable. Coordinate with the finance department to ensure timely and accurate billing.
Forecast future manpower requirements.Provide general administrative support for managers and staffCreate, type, and distribute internal and external correspondenceMaintain various types of recordsComplete special projects as requiredAccomplish responsibilities as required using business software as approved by WSFPOffer suggestions and solutions on improving efficiency of general procedures.
Develop positive and ongoing relationships with customers and team members.Other duties as assignedJob QualificationsHigh School Diploma or GED;
or one to two years of related experience and / or training is preferredPossess proficient computer skills with working knowledge of business software applications (Microsoft office, Outlook)1-2 years basic office experience and scheduling experience is preferredAbility to multi-task in a fast paced environmentPossess excellent written and verbal communication skills.
Puts forth a courteous, friendly, helpful attitude at all times when coordinating schedule with customers or dealing with other associatesPossess a valid driver's license;
in accordance with company policyWilling to pass a post-offer drug screen test and background checkAdditional RequirementsTyping Speed 50 Words Per Minute preferredBasic Computer SkillsDatabase Software (Oracle, Access, etc)Personal ComputersSpreadsheet Software (Calc, Excel, etc)Word Processing Software (Word, WordPerfect, etc)All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.
Accessibility : If you need help accessing this page, please contact : Phone : 1-877-252-2168Email : customercare@birddoghr.com
ll qualified applicants with Western States Fire Protection and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.VEVRAA Federal ContractorA
ll qualified applicants with Western States Fire Protection and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.VEVRAA Federal Contractor
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Last updated : 2024-04-06
