What are the responsibilities and job description for the BDC Agent position at Westgate Auto Sales?
```
Duties:
- Provide exceptional customer service to clients in person, over the phone, and via email
- Assist clients with inquiries, concerns, and requests regarding products or services
- Conduct market research to identify potential leads and opportunities for sales
- Utilize software systems to manage customer interactions, sales pipeline, and track progress
- Collaborate with team members to achieve sales targets and meet company objectives
- Maintain a high level of product knowledge to effectively communicate features and benefits to customers
- Process sales transactions accurately and efficiently
Requirements:
- Fluent in multiple languages (e.g., English, Spanish) to effectively communicate with diverse clientele
- Previous experience in customer service or sales roles preferred
- Strong interpersonal skills with the ability to build rapport and establish relationships with customers
- Knowledge of retail sales techniques and strategies
- Familiarity with sales pipeline management and CRM software
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent communication skills, both verbal and written
- Detail-oriented with strong organizational skills
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
```
Job Type: Full-time
Experience level:
- 1 year
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
Experience:
- Customer service: 1 year (Preferred)
- BDC: 1 year (Required)
Ability to Commute:
- Clearfield, UT 84015 (Required)
Work Location: In person