Job Posting for Complex Event/Catering Coordinator at Westin Las Vegas
Compensation Type
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Overview
The Event/Catering Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities
Assist with; weekly, monthly reports due to corporate
Assist event / catering managers
Create Quotes in sales system (Marriott CI)
Draft Proposals
Draft Contracts
Prepare announcement for Property Tours & VIP arrivals
Create BEO “Banquet Event Orders”
Customer billing including deposit schedule.
Distribute VIP amenity notice
Assist with creating and timely distribution of Group Resumes
Responsible for receiving customer rooming list by due dates
Creating and closing PM Accounts
Creating and distributing group meal vouchers
Calculating and posting Marriott Bonvoy Points
Assist with Property Tours
Assist in copying/faxing/mailing
Greet guests/clients/employees when necessary
Attend meetings/training as required by management
Answer telephone and email messages. Respond accordingly
Filing of all pertinent correspondence in a timely manner
Maintain adequate inventory of office supplies
Create and distribute meeting minutes
Attend Pre/Post Event Meetings
Attend meetings/training as required by management.
Qualifications
High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
At least 3 to 5 years of progressive experience in a hotel or related field preferred.
College course work in related field helpful.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
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