What are the responsibilities and job description for the Loss Prevention Analyst position at Westlake ACE Hardware?
Job Title: Loss Prevention Analyst
Department: Loss Prevention
Reports To: Manager, Loss Prevention Services
Exemption Status: Non-Exempt (Hourly)
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake Ace stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
Loss Prevention Department Vision Statement
To provide elite Loss Prevention and Risk Management services in a timely manner to minimize financial loss and maintain a safe and secure environment.
Essential Duties & Responsibilities
- Identify, investigate, and resolve internal and external theft and fraud in a timely manner using Loss Prevention Department tools (i.e., POS exception reporting and remote video review).
- Utilize the Loss Prevention department case management system to track investigations to completion.
- Perform data analyzation to identify trends and create reporting.
- Collaborates and communicates with districts and store teams on current investigation trends.
- Support Regional Loss Prevention Managers, Risk Management and store teams as needed.
- Share key learnings with business partners to support a strategic approach to loss mitigation.
- Perform other related duties and special projects as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
- SERVICE – Amaze our customers, our associates, and our communities by delivering on our helpful promise.
- PASSION – Showing our love for the work we do, our customers, and our associates.
- RESPECT – The humble appreciation that every person is unique and valued.
- INTEGRITY – An authentic commitment to moral and ethical behavior.
- TEAMWORK – Together we can achieve extraordinary things.
- EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Qualifications, Requirements and Skills
- Postsecondary education preferred or equivalent work experience
- Demonstrated expertise in Microsoft Word, Excel, and MS Office Applications
- Strong analytical and communication skills
- Climbing, lifting (up to 25lbs), standing and walking
- This position does not require routine travel
- This position will be based out of our Store Support Center in Lenexa, KS
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Loss prevention: 1 year (Preferred)
Work Location: Hybrid remote in Lenexa, KS 66215
Salary : $17 - $18
