What are the responsibilities and job description for the E-Bike Field Supervisor position at Wheels Labs, Inc.?
Wheels is a last-mile, shared electric vehicle platform changing the current landscape in dockless mobility. With innovative products focused on sleek design and safety, Wheels provides a low-cost, fun, and comfortable way to get around cities through the connection of a smartphone. Wheels is headquartered in West Hollywood, California, and is expanding quickly across the world.
As Field Operations Shift Supervisor you will oversee teams in the field responsible for monitoring, maintaining, and repositioning vehicles across cities. It is a hands-on role offering a broad set of responsibilities based on the dynamic day-to-day patterns and usage of vehicles in our cities. As a Field Operations Shift Supervisor, you’ll play a vital role in ensuring the health of our fleet and in bringing safe, reliable rides to users every day.
This role is a FULL-TIME opportunity hired directly through Wheels Labs Operations, Inc. that will be based out of our Greenville, North Carolina location!
What You'll Do:
- Lead and motivate members of the Field Operations team
- Manage worker schedules, clock in/out, attendance, and productivity
- Assist and direct the Field team in the collection and repositioning of vehicles
- Ensure vehicles are positioned and charged according to business targets
- Monitor real-time market data and provide reports to internal stakeholders
- Quickly identify issues and provide recommendations on how to resolve them
- Use mobile applications to capture operational data, track fleet activity, and locate missing vehicles
- Work both independently and in teams
What You'll Need:
- Experience working in logistics, operations, or equivalent fields
- Experience leading teams or delivering results through others
- Excellent oral and written communication skills; focused on driving action
- Willingness to roll up your sleeves and get the job done
- Rigorous attention to detail and strong data management skills
- A smartphone and proficiency using mobile technology
- Proficiency in Google and Microsoft Suite data tools
- Strong organizational and time management skills
- Flexible schedule and able to regularly work on nights and weekends
- Experience in asset management or recovery is a plus
Covid-19 Safety Measures:
Our team is committed to ensuring the safety of our customers and employees. As a result, we will be enforcing guidelines based on CDC recommendations.
- All warehouses work areas/stations are separated by at least 6 feet.
- Hand washing/sanitizing stations located at each entrance and throughout the facilities.
- PPE equipment (mask, gloves) will be provided for each team member.
- Team member temperature checks prior to shift with forehead thermometers.
- Work areas/tools/vans are sanitized before and after each shift.
- All inbound and outbound devices at our warehouse are sanitized with disinfectants and UV wands.
We at Wheels strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company but also as individuals. Wheels is an Equal Opportunity Employer.
About Wheels Labs, Inc.
Wheels is a last-mile, shared electric vehicle platform changing the current landscape in dockless mobility. With innovative products focused on sleek design and safety, Wheels provides a low-cost, fun, and comfortable way to get around cities through the connection of a smartphone. Wheels is headquartered in West Hollywood, California and is expanding quickly across the world.
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