What are the responsibilities and job description for the Sales Manager position at Whitestone Hospitality Management?
THE OPPORTUNITY
We are currently looking for a Sales Manager to join our team at the Hampton Inn and Suites DFW Airport South. The Sales Manager will be responsible for selling guestrooms, meeting rooms and additional services to companies or groups for two designated properties. The Sales Manager will manage accounts, conduct site inspections, solicit and generate new and repeat business . The Sales Manager working with operations staff to ensure a high level of customer satisfaction.
JOB RESPONSIBILITIES
Key responsibilities of the Sales Manager to include:
- Conduct and continuously update local market research.
- Sell incremental room nights for assigned properties.
- Develop and execute each hotel’s marketing plan.
- Achieve and exceed the Revenue targets for the assigned properties.
- Assess the market potential and develop new business opportunities while at the same time increasing revenues from existing customers.
- Conduct and enhance public and community relations.
- Prepare and implement the hotel’s annual Sales and Marketing plan, make sales calls to Key accounts and potential clients, and capitalize on all revenue opportunities.
- Aggressively pursue revenue goals and effectively utilize yield management and revenue maximization tools.
- Ensure good standing in the community by developing and maintaining relationships with, Chamber of Commerce, Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.
- Work closely with the Front office and Housekeeping staff to ensure that the hotel meets/exceeds Whitestone and brand standards for guest satisfaction.
- Motivate, coach and train team members, set goals and holding team members accountable, and provide feedback, rewards, and recognition.
- Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Whitestone’s Standard Operating Procedures.
JOB REQUIREMENTS
The minimum qualifications for this position are:
- Minimum high school diploma. Higher level education preferred.
- 1 years sales experience in the hospitality industry with a minimum of 1 year at the supervisory level.
- Must possess strong communication and listening skills, excellent speaking, reading and writing skills
- Computer skills (Microsoft Office and strong Excel skills)
- Willing to travel and must possess a valid driving license
- Willing to take responsibility and accountability.
- Willing to work on weekends and holidays if required.
Job Type: Full-time
Work Location: In person