Security officer

Job summary

The post holder will be responsible for providing a comprehensive security service to the Trust, therefore, protecting patients, visitors, staff and assets against all acts of crime and other risk.

The Post Holder must hold a full (clean) UK driving license, as the role will include some driving.

The post is offered subject to the completion of enhanced DBS vetting and the successful completion of the physical restraint and officer safety training provided.

Main duties of the job

You will also be required to use appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in the physical intervention of violent and confused patients.

Some of the duties will include :

To patrol either on foot or in a vehicle the areas specified in departmental standard operating procedures.

To respond to calls for incidents with visitors who are being verbally or physically abusive, disruptive or committing a crime.

To respond promptly to all fire alarm calls, taking action to resolve alarms as quickly as possible with least disruption.

To support the Site Manager in all facilities related issues during the out of hour's periods.

To provide a confidential and discreet service to all service users at all times.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone.

Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.

The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences.

We think that by doing so, we are better able to treat our patients as well as being a better place to work.

For more information, please access the following link :

Job description

Job responsibilities

We are looking for an enthusiastic team player to join our well established Security Department.

As a Security Officer your time will be spent working within the Whittington Hospital main site with occasional work at other Trust sites.

The successful applicant will need to be able to cope calmly and effectively with both routine and emergency situations, be a compassionate, professional and courteous individual.

The role involves many different duties and requires you to be able to adapt to dealing with difficult situations and be sensitive to the fact that you are operationally working in a busy hospital environment.

You will also be required to use appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in the physical intervention of violent and confused patients.

We are looking for individuals who are self -motivated and enjoy working in a very busy and rapidly changing environment.

The successful applicant will be part of a 6 person team and will work a 4 on 4 off shift pattern (including nights, weekends & bank holidays) As part of the team you will be protecting people and property, detecting and preventing crimes while providing a reassuring presence to our staff, patients and visitors.

Previous security experience in a large and diverse organisation would help but other transferable experience would also be considered.

A full driving licence is essential as is the ability to communicate clearly both verbally and in writing by making reports and undertake a range of tasks using computer software.

The offer of employment is pending the successful completion of the trust approved control and restraint / officer safety training.

full current driving license essential

Person Specification

Qualification

Essential

Good basic education

Desirable

Previous experience

skills & abilities

Essential

excellent communicator

knowledge & experience

Essential

2 years experience in front facing

Desirable

• previous security experience

Last updated : 2024-05-21