What are the responsibilities and job description for the Client associate position at Why Knot Travel?
About thejob :
This isa remote position. We are searching for highly selfmotivated andentrepreneurialminded people who will benefit from creating aflexible work schedule that has the potential to give the lifeworkbalance youve always wanted.
Workaround family commitments and havetime for your passions. Live where you want and say goodbye tocommuting.
DutiesandResponsibilities :
Manageclient relationships and provide exceptional customerservice
Assistclients in providing our services andofferings
Respondpromptly to client inquiries and concerns via email phone andchat
Maintainaccurate client records and update databases asneeded
Collaboratewith the team to develop and implement strategies for improvingclient satisfaction andretention
Contributeto the development of new client relationships and businessopportunities
Manageclient accounts and ensuresatisfaction
Communicatewith clients via phone email andchat
Provideproduct and service information toclients
Troubleshootand resolve clientissues
Collaboratewith team members to improve clientexperience
Requirements
KeySkillsRequired :
Professionalphone and emailcommunication.
Theability to work independently with full support of a team andtraining
Needa laptop or smart phone andWIFI
RemoteOpportunity
Benefits
Benefits
FlexibleSchedule
PersonalWebsite
DailyTrainingAvailable
RemoteOpportunity
Customer service Key Skills Required : Professional phone and emailcommunication. No experience necessary, we will train you.
Theability to work independently with full support of a team andtraining Need a laptop or smart phone and WI-FI RemoteOpportunity
Last updated : 2024-02-23
