Retail Store Manager

Retail Store Manager

Job Purpose:  To deliver on the mission of Wilco by profitably providing superior customer service.

Job Summary:  Profitably lead and manage a retail store location, including sales and merchandising, inventory, facility image, personnel, and planning.

Responsibilities:

• Supervises Administrative Specialist, Salesperson, Cashier, Warehouser, Area Specialist, Grooming Department, Receiving Department, and other store positions.
• Manage store personnel including staff selection, training, mentoring, coaching and evaluating employees.
• Oversee location sales and customer service using established retail customer service standards.
• Facilitate store location inventory productivity.
• Manage and maintain store facility and location equipment using established retail image standards.
• Direct location merchandise management including receiving, merchandising and selling of product utilizing procedures established by retail administration.
• Manage daily store sales, bookkeeping responsibility, local expense approval, monitor and act on daily reports, inventory and other computer or manual practices.
• Participate as a member of the retail management team.
• Plan and execute annual operating budgets for the store location including sales and margin projections and expense control.
• Lead and participate in regular and special meetings.
• Participate in special project work when requested. And other responsibilities and/or tasks as assigned.

Special Skills/Training:

• Knowledge of management, supervision practices, principles and regulations.
• Knowledge of the industry and support of company core values.
• Skill to operate computer systems and automated office machines.
• Ability to communicate effectively both verbally and in writing to customers and staff.
• Ability to interact effectively with customers and co-workers.

Experience/Education:

• 5 years of retail experience.
• 2 years of retail management experience.
• College degree or equivalent experience.

Benefits:

• Medical, dental, and vision health insurance
• Profit Sharing Program - up to 3% of your annual wages
• 401K Retirement Plan with up to 6% Employer Match
• Advancement Opportunities
• Employee Assistance Program
• Referral Bonus - refer a friend or family member
• Long-term disability and Life/AD & D Insurance
• Generous Employee Discount (Wilco Stores & Hazelnut Marketplace)
• Holidays and paid time off.

Physical Requirements:

• Occasional bag/bale lifting.

Wilco is an equal-opportunity employer. Hiring Veterans - Military Friendly