What are the responsibilities and job description for the Returns Processor position at Wild Oak Boutique?
Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Processing returns and keeping records for items that do not fall within our return policy guidelines
- Able to navigate proficiently through multiple systems
- Process and organize returned to sender parcels.
- Produce shipping labels for outgoing packages
- Provide feedback with, and help to create, systems and procedures for rejected returns processes
- Keep current with all new policy and procedures
- Coordinate and follow up with other departments to ensure problem resolution, and work together with other Customer Service team members to promote an environment of customer satisfaction
- Assist in other areas in department as needed
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: One location
Salary : $15
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