What are the responsibilities and job description for the QUALITY CARE COORDINATOR LPN position at Williamson Health?
Summary
Located in Franklin, Tennessee, Williamson Health is one of the South’s most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children’s Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties.
Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We’re committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.
Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being.
o Medical, Dental, Vision
o PTO
o Retirement Matching
o Tuition reimbursement
o Discount programs
o FSA (Flexible Spending Accounts)
o Identity Theft Protection
o Legal Aid
Williamson Health is an equal-opportunity employer and a drug-free workplace.
Position Summary:
This role is responsible for monitoring quality improvement through data collection and analysis. Will require a high level of understanding of organization priorities, structures and goals. This position will require implementation of process changes; and communicating results with physicians and staff.
Position Requirement:
Formal Education / Training:
Earned a nursing diploma or degree from a college or university
Must be currently licensed by the State of Tennessee
Workplace Experience:
At least three years of experience in medical office environment
Equipment and Skills Training:
Demonstrated clinical knowledge base in medical office setting. Demonstrated organization, problem solving and critical thinking skills. Able to perform independently and in team situations. Demonstrated skill in effective communication skills.
Physical Environment:
Office and Clinical environment. Possible exposure to airborne pathogens.
Physical Effort:
Able to use the telephone and computer for extended periods of time. Able to walk/stand, up to 4 hours/day.
Clear legible handwriting. Clear understandable voice
Key Results:
Coordinates the evaluation process of the defined patient population. Collaborates with other team members and completes and documents select portions of the evaluation process.
Assists in identification of appropriate patient population through chart review, data analysis and direct communication with providers and teams.
Maintains comprehensive documentation of evaluation process for presentation to the multidisciplinary care planning conference, making recommendations for standardized vs. enhance care.
Assesses patients,(clinically for adherence, social factors), reviews and actively participates in development of protocols, care pathways and continuum of care planning with providers and front line staff, overseeing adherence to agreed upon plan of care.
Communicates information to patients and/or caregivers regarding plan of care throughout the continuum.
Per standards of practice demonstrates sound clinical judgment and disease expertise to assess and resolve problems in collaboration with the multidisciplinary team.
Per departmental area specifications, participates/leads meetings with clinical staff, faculty, and the clinical manager to review and discuss patient cases in order to refine existing processes.
Implements performance improvement action plans and collects data for analysis of further improvement opportunities.
Clearly and efficiently communicates significant information with team members and staff; including: appropriate handoff of information to involved personnel, following established guidelines and resolution procedures.
Develops and achieves personal and professional goals, while also contributing to the overall departmental goals.
Participates in on-going quality improvement activities such as data collection, outcomes management, readmission surveillance.
Evaluation of performance against established benchmarks for cost, LOS, and quality outcomes.
