Remote Travel Consultant

Help create history at Wilmot Mountain as Vail Resorts bridges 75 years of skiing tradition with new state-of-the-art lifts, snowmaking, renovated lodges, and terrain parks, all while honoring the important legacy of the ski area. Be a part of the tremendous Wilmot Mountain brand recognized widely among Chicago and Milwaukee skiers and snowboarders, and also part of the Vail Resorts’ family that’s passionate about providing world-class experiences at every property. Wilmot Mountain truly is where Epic begins for skiers of all levels and can be where your epic career begins, too.

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Start Your Career Opportunity of a Lifetime at Vail Resorts: As an At Home Travel Consultant, you will book customized vacation experiences, including lodging and activities, for the guests of Vail Resorts’ renowned mountain resorts; via inbound calls from the comfort of your home.

Get Non-Traditional Perks, Benefits and Flexibility:

• This is a Full-Time, Seasonal position *Seasonal commitment date: April 2023
• Hourly base pay of $17.00 per hour, increasing to $20 in October 2022
  • Monthly Bonus and incentives awarded to top performers

• BONUS: $0 - $6 additional per hour achieved by top performing employees

• Receive great BENEFITS, such as
  • Complimentary season SKI PASS for you and dependent family members.
  • DISCOUNTS on lodging, retail, food and beverage and transportation at select resorts.
  • Accrue and receive PAID TIME OFF (PTO and Sick Time).
  • Paid Parental Leave for eligible mothers and fathers
  • Medical, dental, vision insurance and 401K, once 500 service-hours have been accumulated.
• Work from the comfort of your own home. No commute and more flexibility.
• Inbound calls only – no cold calling.

Develop Your Career Path: To assure At Home Travel Consultants are well versed and knowledgeable of Vail Resorts’ different resorts and experiences, team members will have the opportunity to participate in job-specific training that includes virtual and onsite property and activity tours.

Job Qualifications

• Must live within 3 hours driving distance from one of Vail Resort’s U.S. resorts & within a state Vail Resorts’ operates.
  • CA, CO, IN, MI, MN, MO, NV, NH, NY, OH, PA, UT, VT, WA, WI
• High school diploma or equivalent degree.
• Minimum 6 months of sales and service experience.
• Excellent communication and active listening skills, including the ability to speak, read and write fluently in English.
• Ability to work under pressure and maintain excellent accuracy and attention to detail.
• Ability of efficiently navigate multiple computer systems while speaking with customers.

Preferred Skills

• Ability to speak additional languages (Spanish); additional language skill compensation provided for written and verbal proficiency.
• Vacation planning experience a plus.
• Experience working on a base pay plus bonus and incentive compensation structure.
• Prior experience working and/or learning in a remote environment (from-home).

Technical Job Requirements:

Vail Resorts provides specific equipment required to perform this role; including virtual desktop terminal, keyboard and mouse, second monitor, telephone and headset, webcam, and Ethernet cable.

Final Candidates are required to provide the following services *prior to start date*:

• Dedicated landline phone (cellular phones, or VoIP phones are not permitted)
• High-speed wired internet connection (wireless & satellite internet are not compatible)

Schedule Requirements:

This work-at-home position that requires candidates to be available to work various shifts throughout the week. Shifts will include weekend hours, evening hours and holidays. Overtime may be required during peak business periods for full-time employees.

Opportunities include:

• Winter Seasonal position
• Eight-hour shifts
• Start as early as July 18th!!

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 443456