What are the responsibilities and job description for the Account Representative position at WilsonCTS?
Provides strategic direction for pre-delivery and after-sale support to customers which may include product ordering, availability and delivery.
Duties will vary as required including data entry, basic reporting, phone calls, emails. Preparing basic reports and assisting customers with pre-delivery and post- sales such as order entry, order status, expedite delivery, price and availability, and limited technical support.
Excellent Customer Service Skills
Ability to work with a team and independently
Proficient in Microsoft Office
Organized and attention to detail
Familiarization with Salesforce is a plus
Knowledge of HVAC products or related industry is a plus
May involve overtime
After training period, position is 75% onsite based on business needs and performance.
#msp
Job Types: Full-time, Contract
Pay: $22.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- East Syracuse, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $22