What are the responsibilities and job description for the Window & Door Technician position at Windows USA & Window Mart?
Field Service Technician Windows & Doors
This position will focus on servicing, repairing, and other tasks related to Windows USA’s residential replacement windows and sliding patio doors. The successful candidate enjoys working in a fast-paced environment and possesses a high sense of urgency. The Service Technician is responsible for providing quality service visits for homeowners to inspect, repair and/or adjust windows and doors in the field.
Qualifications
- Competent with basic tools, window installation experience, and attention to detail is required
- Our Repair Technicians must demonstrate our commitment to customer service and homeowner satisfaction
- Ability to independently problem solve and make recommendations for resolutions
- Own a truck and trailer
- A history of excellent customer service skills, demonstrating listening skills and effective communication
Responsibilities
- The Service Technician will diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and internal service team
- This position is responsible for ensuring all service calls are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude
Benefits
- We offer competitive pay and a positive work culture
Salary : $37,400 - $47,400
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