Store Manager

The Windsor Story:

Beauty is eternal.  It is captured in the way you feel and in the way you look.  It is timeless.  Every generation needs to feel beautiful.  Some things don’t change. Some things should not change.

Helping women feel beautiful has been our mission since we first opened our doors in 1937.  The fashions have changed but the Windsor dream has not.  Icons come and go - from Jacqueline Kennedy, to Princess Diana to the red carpet of today.  Throughout it all Windsor has made beauty accessible to all women, not just the celebrities.

From the beginning, Windsor has been owned and operated by generations of the Zekaria family.  Their caring vision of shared beauty affects everything we do. 

Women come to Windsor to find that perfect look that makes them feel beautiful and we have been there for them for all of life’s important moments - your first kiss at the dance, graduation, the big interview and the wedding party.  Lives have been changed, and the memories will live forever.

Windsor continues to bring that Oasis experience to you in over 200 stores and through our online shop. 

Some things should never change.

Job Expectations and Performance Standards:

Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a team member in meeting company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.  Meets established operational deadlines.

Job Summary:  

Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies and procedures. Controls store shrink by practicing and preventing loss. Store Manager is ultimately responsible for ensuring store is adequately well staffed and trained at all times.

Essential Job Functions:

• Applies and coaches others on 4 Step Selling Techniques

• Achieves Personal Sales Goals of Black Dot/Gold Star Performance

• Achieves Company KPI Goals and Expectations

• Follows Loss Prevention Procedures and controls shrink and expenses

• Cleans and maintains good housekeeping

• Adheres to Company Dress Code Policy

• Delegates daily operational duties

• Conducting training and recruiting and staffing

• Enforces and follows all company policies, procedures, guidelines and programs

• Ensures work environment is safe and clean at all times

• Maintains Company Visual Standards

• Makes deposits and holds keys

• Protects company assets

• Effectively develops and reviews employees

• Holds employees equally accountable and offers constructive performance feedback

• Any other duties as may be assigned by management

Adheres to Mission Statement Values:

• Works hard and has fun as a team player

• Integrity (mandatory)

• Need to improve all the time

• Does more with less and creates value

• Smiles and listens. Makes guests happy

• Organized and plans in ridiculous detail

• Respects our caring and loyal family

Qualifications/Requirements:

• Minimum 1 year Retail Management experience or 6 months at Windsor working at a store

• Proven leadership experience, ability to develop and motivate a team of up to 25 employees

• Able to resolve issues as they arise with customers and associates

• Communicates well and effectively in a one on one setting and in a group setting

All Employees Receive

• 40% employee discount

Full Time Employees Receive

• Medical

• Dental

• Vision

• 401K

• FSA

• Life Insurance

• PTO 

Physical/Environmental Demands:

Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.

*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.