Retail Manager
Job Posting for Retail Manager at Wine & Spirits Retail Marketing Inc.
Wine & Spirits Manager
We are seeking an experienced and customer-focused Manager to oversee the daily operations of our wine and spirits retail store. The ideal candidate will have a passion for the industry and a talent for leading teams to deliver exceptional shopping experiences.
Responsibilities:
**Staff Management**
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We are seeking an experienced and customer-focused Manager to oversee the daily operations of our wine and spirits retail store. The ideal candidate will have a passion for the industry and a talent for leading teams to deliver exceptional shopping experiences.
Responsibilities:
**Staff Management**
- Recruit, hire, train and develop a high-performing team of sales associates and cashiers
- Create weekly staff schedules to ensure adequate coverage during operational hours, including nights and weekends
- Conduct performance reviews, provide feedback, and coach employees
- Foster a positive, motivating work environment aligned with company values
- Drive sales by creating effective merchandising displays and promotions
- Ensure outstanding customer service through continuous staff training
- Handle customer complaints and issues with professionalism and resolve
- Analyze sales data and trends to optimize product mix and inventory levels
- Oversee daily store operations, including opening/closing, cash management, and inventory receiving
- Maintain organized backroom and stockroom areas to maximize efficiency
- Ensure compliance with all company policies, liquor laws, and regulations
- Implement loss prevention best practices to minimize theft and shrinkage
- Achieve sales, profitability, and other performance goals
- Manage payroll and labor costs within prescribed budgets
- Process daily cash deposits, reports, and other documentation
- Identify opportunities to control costs and improve profit margins
- 2 years of retail management experience, preferably in wine/liquor/specialty foods
- Strong leadership, coaching, and people management abilities
- Excellent customer service, communication, and problem-solving skills
- Proficiency with inventory management and point-of-sale systems
- Ability to work a flexible schedule including nights, weekends, and holidays
- Knowledge of wine, beer, and spirits products is a plus
- High school diploma required, some college preferred
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