What are the responsibilities and job description for the Shift Lead position at Wingstop?
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities: - Oversee team members and delegate duties to be accomplished during that shift - Train new employees and provide ongoing training to current employees - Interact with guests and provide excellent customer service - Respond to customer complaints - Assist in managing team member schedules - Ensure quality control and assist in inventory management
Responsibilities: - Oversee team members and delegate duties to be accomplished during that shift - Train new employees and provide ongoing training to current employees - Interact with guests and provide excellent customer service - Respond to customer complaints - Assist in managing team member schedules - Ensure quality control and assist in inventory management
Salary : $0
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