What are the responsibilities and job description for the Shift Leader position at Wingstop?
What does a Shift Leader do?
Shift Leaders serve an important role in shift-based industries like hospitality, food service and retail where they uphold employees to consistent standards of behavior. Their role is to provide managerial support when the Store Manager or other business leader isn’t available on-site. Shift Leaders often share some of the same responsibilities as other employees on their team, plus additional responsibilities like opening or closing the workplace, delegating tasks and signing off on assignments. Shift Managers resolve problems with customers, help employees on the shift troubleshoot problems and document issues to report back to upper management.
Shift Leader skills and qualifications
A Shift Leader uses a variety of soft skills and technical abilities to manage teams of employees. These skills and aptitudes often include:
- Excellent communication and interpersonal skills
- Leadership skills like decision-making, motivation and goal-setting
- Strong problem-solving skills
- Exceptional organization and time management abilities
- Conflict resolution skills
- Customer service skills
- Ability to work as part of a team and collaborate effectively
- Understanding of relevant health and safety regulations
- Comfortable with workplace technology like registers, scheduling software, inventory management software
- Basic math skills
If you are ready to start a successful career with us, we can't wait to see you for an interview for our full time or part time Shift leader position at Wingstop. Apply now!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Paid training
Physical Setting:
- Fast casual restaurant
- Quick service & fast food restaurant
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Shirley, NY 11967: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Basic math: 1 year (Preferred)
- Quick Service Servers: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: One location
