What are the responsibilities and job description for the Store Manager position at Winston Flowers?
Description:
For over 75 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios—60,000 square feet in Boston and 12,000 square feet in New York City—and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients’ precious moments as if they were our own.
Job Responsibilities
- Responsible for all aspects of management, operations and sales performance for the retail location
- Lead, motivate and develop team by mentorship and personal example; create and promote a productive and cohesive work environment that provides an exemplary client experience
- Accountable for attaining sales and profitability goals, as well as continuous evaluation of business operations and best practices
- Maintain strong visual merchandising presentations to established standards
- Oversee the selection and transfer of necessary floral, plant and hard good products from Design Studio to Store
- Responsible for scheduling of staff to meet business levels, oversee cash management and inventory management efforts
- Assist clients with floral and accessory product selection and design floral and plant product based on skill level
- Responsible for developing clientele portfolios; developing existing and new client relationships
- Participate in special projects as needed
Candidate Attributes
- Prior staff and client management experience in luxury brand retail, fine dining or hospitality environment is required
- Proven ability to efficiently and professionally meet client needs
- Excellent leadership, interpersonal and teambuilding skills
- High level of enthusiasm and self-motivation, combined with strong attention to detail and excellent follow-through skills
- Ability to prioritize and manage time effectively
- Experience in the floral or horticultural industry, as well as a working knowledge of visual merchandising is a plus -- confidence, an outgoing personality and a passion for the client and design are essential!
- Core schedule will be Tuesday – Saturday, with flexibility as business needs require
- Peak business periods will require extended work days and work weeks
- Ability to lift and move product weighing up to 30 pounds
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