Job Posting for Volunteer Services Program Manager at Winston Salem/Forsyth County Schools

FUNCTIONAL PURPOSE

The Volunteer Services Program Manager performs a variety of duties related to recruiting, training, and managing volunteers for WS/FCS. This position is responsible for community outreach to find volunteers in support of school and district programs.

DUTIES AND RESPONSIBILITIES:

Serves as a clearinghouse for volunteer activities for WS/FCS and provides a single point of entry and easy access into the district for private, public, non-profit, business, and faith-based organizations.
Works with social, civic and local organizations to develop partnerships, where appropriate, to develop and/or utilize volunteers.
Supports the implementation of the district Volunteer Screening Policy and Regulations, including background checks, and collaborates with WS/FCS Attorney's Office for appropriate review of volunteer applications as necessary.
Remains informed of current state and federal laws that apply to volunteer services.
Evaluates the need for volunteer services within the district and communicates with all departments of the organization to identify available opportunities and needs for volunteers.
Gathers information about volunteer skills, availability, and goals to match volunteers with appropriate opportunities based on this data.
Creates and maintains volunteer program materials (including but not limited to policies and procedures, online applications, volunteer agreements, and orientation handbooks).
Assists in the development of a volunteer administrator's handbook containing policies and procedures and reviews the material periodically to recommend revisions in a timely manner - including volunteer task description directory.
Performs database management and tracking of volunteer statistics. Maintains data on volunteer activities throughout the district.
Recommends goals and objectives for volunteer services and monitors progress toward goal achievement.
Recommends and develops ongoing volunteer utilization.
Oversees the recruitment, retention, and recognition of volunteers for the district.
Provides communication support between schools and WS/FCS security regarding volunteer clearances and volunteer check-in/check-out procedures.
Assists in developing tools for the assessment and evaluation of volunteer programs.
Recommends and administers policies and procedures related to volunteer services.
Develops volunteer orientation, training, and curriculum to ensure high quality outcomes that align with the WS/FCS Strategic Plan.
Provides on-going training and support to school-based volunteer coordinators for volunteer management and how to work effectively and cooperatively with volunteers.
Assists with securing volunteers, as needed, for district special events.
Serves as a consultant to schools and departments in areas related to volunteers.
Assist with community events involving volunteers
Performs additional related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Warm and approachable personality.
Knowledge of modern principles and practices of volunteer/partnership development and program management.
Knowledge of communication practices, methods, and techniques as applied to the preparation and dissemination of information.
Awareness of local community resources and the needs of the community.
Demonstrates strong, oral, written, and interpersonal communication skills.
Ability to plan, organize, and coordinate work efficiently and effectively.
Ability to multi-task and prioritize changing items of importance.
Ability to complete work on time and within budget.
Attention to detail organizational skills.
Ability to facilitate the recruitment process of volunteers.
Ability to maintain a high level of confidentiality.
Ability to identify, analyze, and resolve problems creatively.
Ability to strengthen relationships with diverse populations.
Ability to establish and maintain respectful and cooperative working relationships.
Ability to display creativity and innovation in resolving identified needs.
Ability to maintain flexibility in work schedule when necessary.
Ability to learn, interpret, and apply school system policies, procedures, and programs.
Ability to effectively represent the district to local leaders and community partners.
Ability to respond to inquiries and requests for information in a timely manner.
Skill in using Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and Google Workplace applications, including Docs and Sheets.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Minimum: Bachelor's Degree in public administration, human resources, business administration, communications or related field and three years of professional experience working with community development, volunteerism and/or school-based community building initiatives; OR
Desirable: Five to seven years increasingly responsible professional experience working with community development program management and/or volunteerism initiatives within WS/FCS and/or local organizations in the Forsyth County/Piedmont Triad region.

CERTIFICATION AND LICENSURE REQUIREMENTS:
N/A
Pay Grade OSM1 - $5,290.28 Monthly Salary - Full Time Position PHYSICAL WORK DEMANDS:

PHYSICAL

ACTIVITY

FREQUENCY

C - Constant

F - Frequent

O - Occasional

I - Infrequent

NR - Not Required

PHYSICAL

ACTIVITY

FREQUENCY

C - Constant

F - Frequent

O - Occasional

I - Infrequent

NR - Not Required

Climbing/Balancing
I
Lifting/Carrying
O up to 20 lbs.
Crawling/Kneeling
I
Grasping/Twisting
O
Walking
F
Reaching
F
Running
I
Pushing/Pulling
O
Standing
F
Fingering/Typing
F
Sitting
F
Driving
F requires driving car between sites
Bending/Stooping
O
Others:

In compliance with Federal Law, Winston-Salem/Forsyth County Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of sex, race, color, religion, national origin, age, or disability.

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