Job Posting for Records and Registration Specialist at Winston-Salem State University

Position Details

Classification Information

Position Classification Title

Administrative Support Specialist

FLSA

Exempt

Position Class

10422

Position Overview

Position Summary

WSSU’s Office of the Registrar provides services and support to students, faculty, staff, administration, alumni, the general public, government, state, and national educational agencies, and other University offices.

The primary function of the Office of the Registrar is to maintain the integrity of all student academic records, admissions, and registration information and to support the academic mission and purpose of the University by providing information and academic services to faculty, staff, and students in an efficient, user-friendly manner while ensuring accuracy, integrity, and confidentiality of academic records, exemplary service by continually improving business processes for registration, scheduling, academic records, transfer credit articulations, degree evaluations, degree clearances, commencement and related functions to adhere to policies and model the highest standards of the registrar profession.

The Office of the Registrar works directly with the Office of Admissions and the Office of Scholarships and Financial Aid and reports to the Associate Vice Chancellor of Enrollment Management.

This position is primarily responsible for the following:

Greeting visitors with excellent customer service;
Regularly interacting with students, faculty, staff, administration, alumni, and external constituents;
Maintaining student academic records;
Managing the daily processing of fees associated with transcript requests and diploma reprint requests;
Serving as the backup for transcript production, verification of enrollment, and degree verification requests; and
Assisting with special projects when requested.

Primary Function of Organizational Unit

WSSU’s Office of the Registrar provides services and support to students, faculty, staff, administration, alumni, the general public, government, state, and national educational agencies, and other University offices. The Office of the Registrar works directly with the Office of Admissions and the Office of Scholarships and Financial Aid and reports to the Associate Vice Chancellor of Enrollment Management.

The primary function of the Office of the Registrar is to maintain the integrity of all student academic records, admissions, and registration information and to support the academic mission and purpose of the University by providing information and academic services to faculty, staff, and students in an efficient, user-friendly manner while ensuring accuracy, integrity, and confidentiality of academic records, exemplary service by continually improving business processes for registration, scheduling, academic records, transfer credit articulations, degree evaluations, graduation, commencement, and related functions to adhere to policies and model the highest standards of the registrar profession.

Position Information

Position Number

060167

Competency Level

Journey

Working Position Title

Records and Registration Specialist

Building and Room No.

CF Thompson Student Center, Room 202

Work Hours: From [time] to [time] on [days] of [week]

8 am to 5 pm

Hours per week

Months per year

Appointment Type

Permanent Full-Time

If Time Limited.

Appointment Length.

DHR Assigned Fields

FTE

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Position required to work On-Call/Emergency Callback

Minimum Experience/Education

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education

A minimum of one year of customer service experience is preferred.

Required License or Certification

Valid US Driver's License

Commercial Driver's License Required

Physical Required

List any other medical/drug tests required

Posting Details

Posting Number

SPA00922P

Internal Posting Only

Time Limited Position

Appointment Length

Salary

$34,602.00- $40,000.00

Open Date

05/20/2024

Close Date

06/03/2024

Open Until Filled

Special Instructions Summary

Please Note: A criminal background check will be conducted on the candidate finalist prior
to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then
management may consider other applicants. Salary would be determined based on
competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The
the application must be completed in full detail (including work history) for your
qualifications to be considered.

Failure to complete the application completely may result in you not being considered
for the vacant position.

Your application for the position will not be complete until you receive an online
confirmation number at the end of the process of applying for a position.